Privacy Policy

This Privacy Policy describes how information is collected and used when you interact with this website and submit a service request. It is a general template and should be reviewed by the business (and, if desired, a legal professional) before publication.

Information We Collect

When you submit the service request form, we may collect:

• Contact details: your name, phone number, and email address
• Service address and ZIP code
• Information about your appliance, including type, brand, and description of the problem
• Photos you choose to upload of the appliance
• Home warranty or insurance provider name and claim number, if you choose to provide them
• Your preferred contact method and, if applicable, SMS consent

How We Use Information

Information submitted through the form is used to review and respond to your service request, confirm appointment details, and communicate with you about your request through your preferred contact method.

Cookies and Analytics

This site may use cookies and similar technologies for basic functionality and analytics purposes (such as Google Analytics) to understand how visitors use the site. Analytics tools may collect information such as pages visited and general device/browser information.

Advertising Pixels

This site may use advertising pixels (such as the Meta Pixel) and conversion tracking (such as Google Ads) to measure the performance of advertising campaigns. These tools may receive limited, non-identifying event information (for example, that a form was started or submitted). Personal details such as your name, phone number, email, address, claim number, and problem description are not sent to advertising platforms by this site's code.

SMS Consent

If SMS communication is enabled and you opt in, your phone number may be used to send you text messages related to your service request. Message and data rates may apply. You may opt out of SMS communication at any time.

Sharing With Service Providers

Information you submit may be shared with third-party service providers that help operate this business's operations, such as form-processing services, scheduling tools, or communication platforms, solely for the purpose of fulfilling your service request.

Data Retention

Information submitted is retained for as long as reasonably necessary to fulfill your service request and for legitimate business record-keeping purposes.

Your Choices

You may contact the business using the information on the Contact section of the homepage to ask questions about your information, request corrections, or request deletion where applicable.

Changes to This Policy

This policy may be updated from time to time. The date of the most recent update should be added here once finalized.

Contact

Questions about this policy can be directed to the contact information listed in the footer of this site.

This is a general template, not a legal guarantee of compliance with any specific law or regulation (such as GDPR, CCPA, or TCPA). It should be reviewed and updated for the business before publication.